Doing Business With Kootenai Storage and Relocations

Your Rights

As a fully insured and licensed moving company we want you to understand your rights when you move. For more information click here or contact us now for an explanation and a free moving quote.

Prices and Buying Process

Estimating the cost of a move depends on a lot of different factors, so we may not be able to give you an estimate immediately, but please call us now at 250-352-5399 or toll free at 877-599-2795, or fill one of our estimate forms (Long Distance Estimate Form, Local Estimate Form) for a free, no obligation quote. We'll do everything we can to provide this over the phone or we may need to conduct a free in-home survey to decide exactly what services you need.

What Happens when you Call Us:

1. You tell us what you are trying to accomplish and together we will craft our services to best fit your needs. Are you moving out of the country? Are you moving within the area? Do you need to put some items in storage? Whatever you need, we can help.

2. We aim to give you a no-hassle, no obligation consultation on the same day, usually between 6 - 8.30pm.

3. We work with your request to give you several different options and prices for accomplishing your goals, and estimates for each method.

4. You decide what services you would like to use.

Our priority is to let our customers know exactly where they stand during their move. In the extremely unlikely event that anything goes wrong in your move - for example if a piece of furniture goes into storage when it should have gone to another property - we want to know as soon as possible and we will rectify the problem immediately.

We pride ourselves on the planning and care we put into every move, but we can't get it completely right every time. Rest assured that if anything goes wrong we will put it right. For all aftercare enquiries call us at our local 250-352-5399 or toll free 877 599 2795.